Head of Sales

Company

We're a small (20 person), global, VC-backed startup working at the intersection of fintech, retail, and travel. Our core product, Pie VAT is a frictionless digital solution for the $70b tax free shopping. We are a remote-first distributed team across the US, Europe, and Asia (hubs in San Francisco, Copenhagen, and Tokyo). Among our thousands of store partners are some of the best known brands and retailers in the industry.

As Pie's growth accelerates and our product continues to delight users, we're looking for incredible people to help us achieve our ultimate vision of creating the best tourism experience. Our product-first focus allows for features and decisions to be led by a customer-centric mindset. We're analytical and ambitious - willing to do whatever it takes to empower our teams, and bring as much value as possible to our customers.

Job brief

We are looking for an ambitious and passionate Sales leader to help us grow our business in Japan. You will be one of Japan's launch members at the Pie Japan office, and the front of the company. You will have the dedication to create and apply an effective sales strategy. Youll work directly with our Japan Country Manager to establish our company as a leading market force, and develop and maintain effective working relationships with all teams in the company. This is an amazing opportunity for an experienced Sales leader whos looking to develop and deliver a fully integrated business strategy. In addition, you will experience a real start up and international environment with a great team working globally.

The goal is to drive sustainable financial growth through introducing innovative products and boosting business and forging strong relationships with partners.

You will :

• Develop a national sales strategy focused both on financial gain and customer satisfaction

• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories and projecting expected sales volumes and profit for existing and new products

• Determine annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results.

• Increase client base, source new leads, build pipelines

• Promote the companys products/services addressing or predicting clients objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customer

• Hire great people

• Manage and develop your team

• Report to a country manager in Japan

You need to have:

• Proven 5+ years of working experience as a senior sales manager, sales executive or a relevant role

• Proven sales track record

• Ability to reproduce your successful achievements

• Ability to multi-task and re-prioritize as needed

• Desire to take full ownership of assigned projects and can work independently as a team

• Ability to manage multiple projects simultaneously

• Market knowledge is a plus (tourism, tax free shopping, fintech)

• BSc/BA degree, MS/MBA is a plus

• Hunger to succeed and operate in a lean fast paced environment

• Aggressive and goals-oriented mindset

• Experience or equivalent knowledge in customer support is a plus

• Japanese Native and Fluent in English

Employment Type: Full Time

Work location: Japan