Customer Service Representative

Performing Arts Consultants is committed to providing exceptional service to our customers. We are looking for a dedicated, friendly, and professional Customer Service Representative to join our team.

As a Customer Service Representative, you will be the first point of contact for our customers, providing them with support, information, and solutions to enhance their experience with our services.

*Key Responsibilities:*

- Respond to customer inquiries via phone, email, or chat in a timely manner.

- Provide accurate information about services.

- Resolve complaints and issues, ensuring customer satisfaction.

- Collaborate with team members to improve customer service processes.

- Stay updated on product knowledge and company policies.

*Qualifications:*

- High school diploma or equivalent; further education is a plus.

- Previous experience in customer service or a related field preferred.

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and attention to detail.

- Proficiency in Microsoft Office and customer service software.

If you are passionate about helping others and have a positive attitude, wed love to hear from you! Please send your resume and cover letter.