Commercial (Truck), Technical Service Manager

An official franchised dealership for Iveco and Powerstar commercial vehicles who offers sales of parts and servicing/repairs of vehicles is in search of a Commerical Retail Service Manager to join this thriving team.

This manager will be supported by a strong Technical Foreman so this role is perfect for the leader with extensive experience in a retail spaces and large team managment (15+ size teams)

NON-NEGOTIABLES

• Proven track record of successfully managing a large workshop with commercial vehicles
• Experience with SAP or some type of Retail operating system
• Volumes of Service jobs: Must be able to hand 12-15 jobs per day
• Experienced with Budgets
• Experience with Admin reports such as Work in Progress & Warrantys
• Experience with Disciplinary Process

Required‌

• Minimum Grade 12 or equivalent qualification
• Qualified Artisan/ Diesel mechanic or Engineering qualification #bonus
• 8-10 Years working experience in a technical retail environment
• 5 years in a Management position, which includes managing a large staff compliment

Responsibilities include-

• Manage and control the complete technical function in the Business Unit and
• ensure deadlines and quality and budget standards are met.
• Ensure the effective management and maintenance of facilities, tools and equipment.
• Manage and develop/train Technical Personnel.
• Compile and manage the Department budget and targets within prescribed parameters and standards
• Directly manage and control warranty/maintenance processes/systems and audits
• Ensure compliance with the Occupational Health and Safety Act in the Workshop.
• Manage Service and Maintenance of all customers fleets
• Manage and control all service level/quality requirements by the respective OEMs

PACKAGE

Great basic + car allowance + petrol + cell phone, medical aid contribution and provident fund