Job Description:
We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.
The Day-to-Day Activities
- Lead the QA efforts across various squads within the organization.
- Collaborate with product managers, developers, and other stakeholders to define testing requirements and priorities.
- Develop comprehensive test plans and test cases to ensure thorough coverage of all product features.
- Coordinate and execute testing activities, including functional, regression, integration, and acceptance testing.
- Consolidate test results into a comprehensive test sheet and provide regular updates to stakeholders.
- Work closely with business partners to understand their requirements and incorporate them into the testing process.
- Act as the primary point of contact for QA-related discussions and escalations within the organization.
- Lead cross-company QA initiatives to ensure alignment and consistency across products and teams.
- Mentor and support QA engineers within the organization, fostering a culture of quality and continuous improvement.
- Stay up-to-date with industry best practices and emerging technologies in QA and incorporate them into our processes as appropriate.
The Must-Haves
Holistic Quality Oversight
- A program-level QA lead can provide a birds-eye view of quality across the entire organization. They can identify common patterns, gaps, and opportunities for improvement that individual team-level QA leads might miss.
- By collaborating with all teams, this QA lead ensures consistent quality standards and practices.
Efficiency And Consistency
- Having a central QA authority streamlines processes. The principal lead can:
- Define standardized QA processes.
- Share best practices.
- Optimize testing efforts.
- Consistency in QA practices leads to better overall product quality.
Risk Mitigation
- A program-level QA lead can assess risks at a higher level. They:
- Identify cross-team dependencies.
- Evaluate potential bottlenecks.
- Mitigate risks related to integration, scalability, and performance.
- Early risk identification prevents costly issues downstream.
Strategic Alignment
- The principal lead QA acts as a bridge between QA and other functions (product, engineering, and project management).
- They align QA efforts with business goals, ensuring that quality supports overall product strategy.
Knowledge Sharing And Mentorship
- The program-level QA lead can facilitate knowledge sharing sessions:
- Cross-team training.
- QA workshops.
- Lessons learned from previous projects.
- Mentorship improves the skills of QA engineers across teams.
Visibility And Reporting
- A centralized QA lead provides regular reports to senior management:
- Quality metrics.
- Defect trends.
- Test coverage.
- This transparency aids decision-making and resource allocation