Hanoi, Hanoi, Vietnam
Admissions Counselor Manager (Education - Study Abroad)
Job Description:
Open for both Vietnamese and non-Vietnamese
Job Description:
1, Academic
- Oversees quality assurance of all academic and mentorship programs
- Ensures all curricula and student meeting plans are current and ready; all Education and Operations Consultants are properly trained to consult to standard; and all student reports, parent-teacher conferences, and other admin tasks are completed to standard
- Supervises the timely planning, coordination, and execution of application seasons and campaigns
- Coordinates, leads and oversees the R&D of new curricula to support both Senior and Non-Senior student development in PAV and PAT
2, Operations
- Responsible for the daily operations of all team members within Department
- Coaches and mentors Education Consultants to develop and implement strategies and plans to help students (clients) meet their educational goals
- Collects and analyzes customer feedback to improve the quality of our academic programs and customer service
- Coordinates with Marketing to provide localized marketing support and generate student leads
3, Administrative
- Creates and implements systems and processes to ensure priorities of work are being completed to standard
- Ensures Department is resourced and staffed to execute all required operations
- Oversees talent development and management of team members as well as coordinates with HR in identifying and forecasting future staffing needs, and ensures on team members well-being, to include compensation and benefits, leave, etc.
- Enforces all company standards and policies
4, Consulting and Branding:
- Provides sales support by meeting with and helping close customer leads
- Works by, with, and through Centers to implement Admissions Consulting programs to a high-level standard
- Consults up to six (06) active student cases
Job Requirements:
- Bachelors degree from an accredited 4-year academic institution
- At least years experience directly working with students in a college counseling capacity (both admissions consulting and extracurricular coaching)
- Strong background related to college admissions processes, financial aid, and student resources
- Management experience in the education industry
- Strong leadership & interpersonal skills
- Excellent organizational, problem-solving, analytical & time-management skills
Contact point: Ms. Anh Pham
Email: anh.pham@peopleprofilers.com
Phone number: (+84) 792 246 964 (Whatsapp/ Viber/ Zalo)