Hanoi, Hanoi, Vietnam

Admissions Counselor Manager (Education - Study Abroad)

 Job Description:

Open for both Vietnamese and non-Vietnamese

Job Description:

1, Academic

  • Oversees quality assurance of all academic and mentorship programs
  • Ensures all curricula and student meeting plans are current and ready; all Education and Operations Consultants are properly trained to consult to standard; and all student reports, parent-teacher conferences, and other admin tasks are completed to standard
  • Supervises the timely planning, coordination, and execution of application seasons and campaigns
  • Coordinates, leads and oversees the R&D of new curricula to support both Senior and Non-Senior student development in PAV and PAT

2, Operations

  • Responsible for the daily operations of all team members within Department 
  • Coaches and mentors Education Consultants to develop and implement strategies and plans to help students (clients) meet their educational goals
  • Collects and analyzes customer feedback to improve the quality of our academic programs and customer service
  • Coordinates with Marketing to provide localized marketing support and generate student leads

3, Administrative

  • Creates and implements systems and processes to ensure priorities of work are being completed to standard
  • Ensures Department is resourced and staffed to execute all required operations
  • Oversees talent development and management of team members as well as coordinates with HR in identifying and forecasting future staffing needs, and ensures on team members well-being, to include compensation and benefits, leave, etc.
  • Enforces all company standards and policies

4, Consulting and Branding:

  • Provides sales support by meeting with and helping close customer leads
  • Works by, with, and through Centers to implement Admissions Consulting programs to a high-level standard
  • Consults up to six (06) active student cases

Job Requirements:

  • Bachelors degree from an accredited 4-year academic institution
  • At least years experience directly working with students in a college counseling capacity (both admissions consulting and extracurricular coaching)
  • Strong background related to college admissions processes, financial aid, and student resources
  • Management experience in the education industry
  • Strong leadership & interpersonal skills
  • Excellent organizational, problem-solving, analytical & time-management skills

Contact point: Ms. Anh Pham
Email: anh.pham@peopleprofilers.com
Phone number: (+84) 792 246 964 (Whatsapp/ Viber/ Zalo)