1. Key responsibilities

1.1. Sales Management

• Propose yearly and monthly Sales plan to the Center Director & Head of SalesForce;
• Manage the Sales team of your center and ensure the sales targets are achieved for the center;
• Communication of the sales targets, promotions and pricing to the Sales team;
• Run weekly sales meetings and set objectives for every sales member;
• Monitor the timely follow-up on leads across the end-to-end sales funnel and that the sales team is compliant at updating the leads in the system in a timely manner;
• Monitor renewals and engage with the service team to facilitate the renewal contract conversion;
• Support sales team members with their questions on how to handle exceptions as they arise and help an individual to meet their sales objectives;
• Report weekly sales performance;

1.2. Sales & Marketing collaboration

• Ensure that all leads for which the sales team is responsible are entered in the system with the right form and the right source is associated with the lead;
• Identify inefficiencies in the coordination between the marketing and the sales team with respect to the management of the leads for each media owner in the marketing team;
• Attend the weekly customer insights meeting to identify the location marketing opportunities;

1.3. Sales & Service alignment

• Collaborate with Service Officers to foster a strong working relationship between the Service Officers and Sales teams to deliver a consistent experience to our customers;
• Partner with the Service teams to ensure synergies are created between sales and service;to drive internal revenues and products upselling;
• Facilitate productive communication between Sales and Service teams;

2. Requirements

• 4 5 years of sales experience;
• Understanding of core sales principles: sales pipeline, forecasts, planning and techniques;
• Understanding of or experience within English Language Teaching sector;
• Background within education/service/hospitality/gym sector;
• Professional sales qualification, or degree in Business/Marketing;
• Good level of English and fluent in the local language;
• Knowledge of MS office packages;
• Service orientated;
• Pleasant gentle voice;
• Showing interest in education in general and foreign languages in particular;
• Working full-time (48 hours per week);

3. Benefits

• Generous sales bonuses
• Free English course at TalkFirst for long-serving staff members;
• Being provided with training on essential skills for long-term career developments;
• Opportunities to explore one of the most pleasant and stimulating working environments

Contact: 

An Le, Annie

an.le@peopleprofilers.com

Phone number/Skype: +84 369178150