Job Descriptions

• To conduct investigation and regimented calling on mor 91 days delinquent accounts to trace the whereabouts of missing defaulters /vehicles.
• Negotiate with customers on repayment scheme and variation / restructuring loan scheme to update arrears.
• Review files and initiate site visits, legal notices to trace the whereabouts of uncontactable customers and untraceable customers.
• To ensure timeliness of repossession order, effectiveness of following up with repossessor on the outcome of the repossession. Provide recommendation of repossession fee for Managements approval.
• Prepare and analyse the units monthly KPI reports for process/productivity improvement.
• To support ad-hoc tasks from time to time assigned by superior/manager.

Job Requirements

• Minimum Diploma holder in any equivalent professional qualification.
• Minimum 1 2 years of related experience in collection and handling non-performing account. However, Fresh Graduate is welcomed to apply.
• Good communication in English and Bahasa Malaysia, both written and spoken. Able to communicate in Mandarin is additional advantage to contact and liaise with customers during negotiation.
• Well verse in using Microsoft Excel and Word.

Please send your updated CV to james.teo@peopleprofilers.com if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.