Kuala Lumpur, Malaysia

Client Relationship Acquisition Manager

 Job Description:

Job Description

  • Actively engage with potential clients who have expressed interest in our trading services, guiding them through the onboarding process to ensure they become active traders.
  • Assist new clients in completing all necessary documentation and compliance requirements to open their trading accounts.
  • Provide comprehensive information and support to new clients about our trading platforms, products, and services to facilitate their initial trading activities.
  • Develop and maintain strong relationships with new clients to foster trust and loyalty, ensuring they have a positive experience from the outset.
  • Conduct follow-up communications with new clients to address any questions or concerns they may have and to encourage continued trading activity.
  • Performance Tracking: Monitor and report on key performance indicators (KPIs) related to client acquisition, onboarding completion, initial deposits, and trading activity.
  • Collaboration: Work closely with the marketing, compliance, and customer support teams to ensure a seamless client onboarding experience.

Job Requirement

  • Proven experience in client acquisition, sales, or relationship management, preferably within the financial services or trading industry.
  • Bachelors Degree in Finance, Business, Marketing, or a related field.
  • Excellent communication and interpersonal skills.
  • Proficient in at least two languages (English, Mandarin and Thai)
  • Strong sales and negotiation abilities.
  • In-depth understanding of financial markets and trading.
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Highly motivated and results-oriented.
  • Strong problem-solving skills.
  • Ability to thrive in a fast-paced, target-driven environment.

Please send your updated CV to james.teo@peopleprofilers.com if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

  Required Skills:

Thai Indicators Financial Services Deposits Mandarin Key Performance Indicators Customer Support Trading Onboarding Interpersonal Skills Negotiation Documentation Finance Software Microsoft Office Marketing Business English Communication Sales Management