Johor Bahru, Johor, Malaysia

Business Development Manager

 Job Description:

Job Responsibilities

  • Develop and break down annual, quarterly, and monthly sales targets according to the company's overall strategic objectives to ensure the achievement of sales tasks.
  • Conduct in-depth analysis of market trends, competitor activities, and customer needs to develop effective sales strategies and plans, including target customer segmentation, product promotion plans, and sales strategy adjustments.
  • Regularly monitor sales progress, analyze sales data, and adjust sales strategies promptly to respond to market changes, ensuring the smooth realization of sales goals.
  • Establish and maintain a good network of customer relationships, including existing and potential clients, to enhance customer satisfaction and loyalty.
  • Communicate regularly with customers to understand their needs and provide customized solutions to increase customer retention.
  • Handle customer complaints and suggestions, coordinate internal resources for prompt responses, and improve customer service experience.
  • Organize and participate in customer engagement activities to enhance brand influence and market reputation.
  • Conduct regular market research to gather key data on industry information, competitor dynamics, and changes in customer needs.
  • Analyze market trends, forecast market directions, and provide data support for company decision-making.
  • Participate in the formulation of product positioning and pricing strategies to ensure products meet market demands and are competitive.
  • Lead the negotiation process for business contracts, ensuring that terms are reasonable, beneficial, and align with company interests.
  • Review contract content to ensure legal compliance and reduce contract risks.
  • Track contract execution progress to ensure contracts are completed on time, with quality, and in the agreed quantity.
  • Handle contract modifications, renewals, and other related matters to maintain long-term cooperative relationships with clients.
  • Expand new sales channels, including but not limited to online platforms, offline agents, and distributors, to increase sales coverage.
  • Manage and optimize existing channels to improve efficiency and performance.
  • Assist channel partners with market promotion and sales activities to enhance channel cooperation capabilities.
  • Regularly assess channel performance, develop improvement plans, and promote healthy channel development.
  • Build and manage an efficient business team, including recruitment, training, and performance evaluation.
  • Inspire team potential, enhance team morale, and improve work efficiency.
  • Develop team training plans to enhance team members' professional skills and market insights.
  • Focus on team members' growth and development, providing career development opportunities.
  • Monitor sales budget execution, ensuring that sales costs are controlled within a reasonable range.
  • Analyze financial data, identify potential financial risks, and propose improvement suggestions.
  • Participate in the formulation and execution of risk control measures to reduce financial and legal risks in the sales process.
  • Collaborate with the finance department in accounts receivable management to ensure timely fund recovery.
  • Maintain close communication and cooperation with product development, marketing, customer service, and other departments to ensure smooth sales operations.
  • Coordinate to resolve cross-departmental issues encountered during the sales process, enhancing overall company operational efficiency.
  • Attend important company meetings, share sales information and market feedback, and provide reference opinions for company decision-making.

Job Requirements

  • Bachelors degree or higher, with a preference for majors in mechatronics, electrical engineering, or related fields.
  • At least 3 years of experience in business management or sales management.
  • Strong negotiation skills and customer relationship management abilities.
  • Excellent team leadership and communication coordination skills, capable of leading a team to achieve sales targets.
  • Familiarity with sales processes, contract management, financial management, and relevant laws and regulations.
  • High sense of responsibility and professionalism, able to handle work pressure and challenges.


Please send your updated CV to james.teo@peopleprofilers.com if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

  Required Skills:

Positioning Sales Strategy Sales Operations Reputation Legal Compliance Career Development Formulation Dynamics Renewals Customer Retention Customer Engagement Contract Management Modifications Financial Data Sales Management Distributors Cooperation Adjustments Electrical Engineering Operational Efficiency Decision-Making Product Development Team Leadership Market Research Business Management Business Development Customer Satisfaction Strategy Negotiation Regulations Pressure Research Finance Customer Service Engineering Leadership Marketing Business Communication Sales Training Management