Job Description:
Job Title: Front Desk/Inventory Officer
Location: Lagos ( Amuwo Odofin, Deluxe,Lekki)
Salary: 100 - 120,000
Industry: Healthcare
Job Summary:
We are looking for a highly organized and customer-oriented Front Desk and Inventory Officer to manage front desk operations and oversee inventory control. The ideal candidate will be the first point of contact for clients, ensure a smooth customer experience, and maintain accurate inventory records to support daily operations.
Key Responsibilities:
Front Desk Duties:
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Welcome and attend to clients, patients, or visitors in a professional and friendly manner.
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Answer and route phone calls, emails, and inquiries.
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Schedule appointments and manage the reception calendar.
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Maintain a clean, organized, and presentable front desk/reception area.
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Assist clients with check-in/check-out processes and provide necessary information.
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Handle basic administrative tasks such as data entry, filing, photocopying, and document management.
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Maintain confidentiality and uphold excellent customer service standards.
Inventory Management Duties:
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Monitor and record stock levels for supplies, consumables, and equipment.
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Conduct regular stock checks and reconcile physical stock with inventory records.
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Receive, inspect, and organize deliveries in accordance with company policies.
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Issue items to relevant departments and keep accurate records of stock movement.
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Flag low-stock items and assist with procurement planning.
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Ensure proper storage and labeling of inventory to prevent damage or loss.
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Work closely with procurement and operations teams to maintain inventory accuracy.
Requirements & Qualifications:
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OND/HND/BSc in Business Administration, Office Management, or a related field.
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2-3 years of proven experience in a similar front desk or inventory-related role.
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Strong organizational and multitasking abilities.
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Excellent verbal and written communication skills.
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Proficiency in Microsoft Office Suite (Word, Excel) and basic inventory software.
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Attention to detail and high level of accuracy.
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Customer-focused, courteous, and professional demeanor.
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Ability to work independently and as part of a team.