Senior SAP Technical Support Consultant

To ensure the stable, secure, and high-performance operation of SAP systems by providing advanced technical support, system administration, troubleshooting, integration support, and continuous system improvements.

Key Responsibilities

• Provide advanced SAP technical support including system performance tuning, monitoring, background job management, and issue resolution.

• Perform ABAP debugging to identify issues and coordinate technical fixes with development teams.

• Support SAP integrations including IDocs, RFCs, APIs, BAPIs, and middleware-based connections.

• Manage, monitor, and coordinate transport requests across SAP system landscapes.

• Assist in SAP upgrades, enhancement pack installations, patch applications, and system migrations.

• Maintain accurate technical system documentation, architecture records, and integration maps.

• Ensure SAP system uptime and stability through proactive monitoring and preventive maintenance.

• Engage with stakeholders to understand technical issues and provide timely updates on status and resolution.

• Coordinate with SAP vendors and technical partners for escalations and issue resolution.

Qualifications & Experience

Minimum Requirements:

• Bachelors degree in Computer Science, Information Technology, or related field.

• Minimum 6 years of experience in SAP technical support or BASIS-style roles.

• Strong experience in system performance tuning, ABAP debugging, job scheduling, and SAP monitoring.

• Hands-on experience with SAP integrations: IDocs, RFCs, APIs, and middleware-based connections.

• Knowledge of SAP authorization concepts and basic technical architecture.

• Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications:

• Masters degree in a related field.

• Experience supporting SAP modules from a technical perspective: RE-FX, FI, SD, MM.

• Exposure to cloud-hosted SAP environments (SAP S/4HANA, SAP BTP).

• Experience in public-sector or government organizations.