SR ServiceNow Pre-Sales Solution Architect

About Pearster

We are a USA-based global IT company offering Team Extension, Managed Services and Performance Squads to clients in the USA, Canada, and Europe. With a global team, we connect talent with top opportunities while creating a personalized and enriching experience for our staff.

Description

we are seeking a Pre-Sales Solution Architect to join an expanding Canadian-based company on their journey towards greatness. Ideal candidates are people who have experience successfully deploying ServiceNow and have a strong
foundational understanding of ServiceNow ITSM and the ServiceNow Platform Suite. This is a dynamic role, in a fast-paced ecosystem and we need strong communicators who can show clients a roadmap to success. This is a unique window of time to put your individual stamp and work closely with the leadership team.

Responsibilities 

• Solution Architects are the first individuals (along with sales) who meet potential new clients and are responsible for quickly establishing credibility.
• Understand the requirements of each client and collaboratively working with sales and delivery to architect the best solutions to meet our client needs.
• Design, Price and Scope the ServiceNow solutions for potential new clients
• Implement 3rd party integrations, and understand the unique challenges customer will face
• Collaborate with cross-functional teams to understand how we will implement ServiceNow solutions
• Participate in ServiceNow Pre-Sales Training as required and ensure appropriate certifications are achieved
• Participate in joint account planning sessions, and help build the future roadmap for clients 
• Responsible for turning business requirements into a Rough Order of Magnitude (ROM) and Statement of Work (SOW)

Requirements 

• 3+ years of experience in the ServiceNow ecosystem with a proven Partner Management track record
• Strong business acumen with the ability to understand business strategy, operational processes, challenges, and capabilities.
• Demonstrated ability to influence technical decisions, providing options with pros, cons, and risks around all key design and technical decisions.
• Solid communication skills with the ability to present verbally and in writing and articulate clearly with confidence to both business and technical audiences.
• The ability to listen carefully and speak intelligently so you are heard.