BNPL Product Manager

JOB TITLE: BNPL Product Manager

TERM: 12 months 

CLIENT LOCATION: Riyadh, Saudi Arabia

DIVISION: Retail Banking / Consumer Finance 

REPORTS TO: Head of Micro Lending & Fintech Enablement

RELEVANT EXPERIENCE: 5+ years of experience in consumer lending, microfinance, digital banking, BNPL, or fintech lending solutions

MANDATORY REQUIREMENTS**:

• Experience in launching digital lending products, working with fintech partners, or managing BNPL programs in a bank or financial institution
• Fluent in English, Arabic will be preferred but not mandatory

PURPOSE OF JOB

• We are seeking a dynamic and strategic Micro Lending & Buy Now Pay Later (BNPL) Product Manager to lead the development, management, and growth of the banks micro-lending and BNPL offerings. 
• This role will focus on designing customer-centric credit solutions, optimizing risk management, driving adoption, and ensuring regulatory compliance while aligning with the banks overall digital and financial inclusion strategy.

TASKS

Core Responsibilities and Accountabilities

Product Development & Strategy:

• Develop and execute the strategy for micro-lending and BNPL products, ensuring alignment with the banks broader retail banking objectives.
• Identify market opportunities, customer needs, and competitive trends to enhance existing offerings and launch innovative lending solutions.
• Design and implement scalable, technology-driven credit solutions tailored to different customer segments.

Risk & Compliance Management:

• Collaborate with risk, compliance, and legal teams to define credit policies, underwriting criteria, and fraud prevention strategies.
• Ensure products comply with local regulatory requirements and global best practices in responsible lending.
• Work closely with credit risk teams to optimize customer selection

Partnerships & Ecosystem Development:

• Identify and establish partnerships with merchants, fintechs, payment processors, and technology providers to expand BNPL adoption.
• Negotiate commercial agreements with ecosystem partners and ensure seamless integration with banking infrastructure.
• Drive cross-functional collaboration with internal teams (IT, operations, marketing, and sales) to deliver a superior customer experience.

Customer Experience & Digital Adoption:

• Enhance digital lending journeys by integrating seamless onboarding, instant approvals, and frictionless repayment options.
• Work with UX/UI teams to optimize customer interfaces across mobile banking, online banking, and third- party platforms.
• Implement customer education programs to drive awareness and responsible usage of micro-lending and BNPL services.

Performance Monitoring & Optimization:

• Define and track key performance indicators (KPIs) such as loan origination, repayment rates, default ratios, and customer retention.
• Leverage data analytics to refine pricing strategies, lending limits, and repayment structures to maximize portfolio performance.
• Continuously iterate and improve product features based on customer feedback, usage patterns, and industry innovations

Knowledge and Experience

• Education: Bachelors or Masters degree in Finance, Business, Economics, or a related field. 
• Experience: 5+ years of experience in consumer lending, microfinance, digital banking, BNPL, or fintech lending solutions.
• Technical Skills: Strong understanding of credit risk, digital lending platforms, financial technology, and data- driven decision-making.
• Industry Knowledge: Familiarity with banking regulations, financial inclusion strategies, and emerging trends in alternative lending.
• Soft Skills: Excellent strategic thinking, stakeholder management, and problem-solving capabilities.
• Preferred: Experience in launching digital lending products, working with fintech partners, or managing BNPL programs in a bank or financial institution.
• Languages: Fluent in English, Arabic will be preferred but not mandatory