Senior Fraud Specialist (KYC / Onboarding)

1. Client:  Large Abu Dhabi Bank
   

1. Term: 12 months

1. Job location:Abu Dhabi

1. Budget: Negotiable
   

1. Experience requirement:8-10years (UAE experience required)

1. Project scope: Senior Specialist Fraud (KYC/Onboarding)

1. Search Closure Date: 12 Mar, 2024

Role:

Non-technical

• Very Strong analytical skills, process engineering and data analytics
• Ability to develop and maintain project plans, schedules, and budgets, and track progress against established milestones and deliverables
• Experience in conducting stakeholder analysis and developing stakeholder management plans to ensure effective communication and engagement throughout the project lifecycle.
• Ability to conduct risk assessments and develop risk mitigation plans to minimize the impact of potential risks on project outcomes.
• Should be exceptional in stakeholder management from ExCo level in Compliance, Legal, Business/ Technology and Squad Leads
• Structure and organized approach in addressing a solution analysis, tracking actions & managing dependencies across multiple stakeholders

Technical

• Knowledge of Agile Ways of Working and experience in Atlassian Jira, writing user stories, process maps

• Understand on integration with 3rd party APIs (application programming interfaces) (e.g. credit scoring)
• Understand onboarding processes i.e. identity verification, KYC (Know Your Customer), screening, credit eligibility, etc.
• Experience in using collaboration tools such as Atlassian Confluence, MS SharePoint, and MS Teams to facilitate communication and collaboration among team members

Cultural Fit

• Passionate about all things digital
• Problem solving mindset, challenging the status quo
• Self-organizing, independent and takes ownership of each task
• Meticulous to detail
• Thrive under pressure
• Ability to handle multiple projects at once
• Self-organized

Qualifications

• Industry aligned certifications such as ACAMS or equivalent industry experience
• Bachelor Science, Technology, Engineering or Mathematics (STEM) (ideally master's level)

KPIs:

• Fraud Detection and Prevention
• Accuracy of Fraud Analysis
• Reduction in Losses

• Timeliness of Fraud Prevention
• Customer Satisfaction

Knowledge & Experience:

8-10years experience in full customer lifecycle:

• Strong experience in requirements gathering, analysis and structuring to align with business objectives and technical deliverables (Business Requirements Document and Technical Requirements Document)
• Experience in implementing key projects/ consumer banking products end to end from mobile banking app (front end) to workflow & core systems (back end)
• Strong knowledge of onboarding processes i.e. identity verification, KYC, screening, credit eligibility, etc.
• Understanding of key regulatory requirements of Risk and Fraud from the UAE (United Arab Emirates) Central Bank
• Knowledge of core systems in the banking landscape; should have a tenacity to go into the detail of analyzing performance of APIs/ Capabilities/ Business Processes etc.
• Minimum 5 years of experience in the product management; preferable from the UAE market