Cards Portfolio Manager

Role: Cards Portfolio Management

Term: 12 months

Market: Cairo, Egypt

Experience requirement: 10+ Years relevant experience

Language: English / Arabic is mandatory

Responsibilities:

• Develop a thorough understanding of the Client issuing business and priorities;
• Effectively direct portfolio analysis using Mastercard and Client tools and platforms;
• Keep track of portfolio health through key performance indicators (KPIs) to guide and correct variances;
• Manages the entire lifecycle of card products, from launch to retention, ensuring optimal performance and profitability.
• Identify and make recommendations to enhance the Clients issuing business organization (functions required, roles, responsibilities, training requirements);
• Works with marketing and sales teams to develop effective customer acquisition strategies, including targeted campaigns and partnerships;
• Implements strategies to retain existing customers, such as loyalty programs, personalized offers, and excellent customer service while ensuring compliance with relevant regulations; and
• Actively and efficiently liaison with Mastercard Product, and Account Management functions as and when required;

Knowledge & Experience:

• Minimum Bachelors Degree in a relevant field.
• Experience in portfolio analysis, card product development and LCM.
• Experience creating and managing card portfolio with proven results
• Demonstrates knowledge of issuing regulatory requirements