Product Manager- Transaction & Savings Products

Location- Sydney, Hybrid minimum 5 day within the fortnight (may be requested more than this)

Term- 12 months

Do work that matters

As a Product Manager Transaction & Savings products, you will play a key role within the Everyday Banking team in shaping our propositions across key customer segments. You will lead the development of segment- specific insights, reporting, and strategic recommendations to drive improved customer experience, product performance, and business growth. You will work cross-functionally with data, marketing, digital, distribution, and other product teams to deliver outcomes.

More specifically, you will:

• Drive development of the customer segmentation strategy, ensuring it supports the banks growth objectives and aligns with customer needs.
• Understand the voice of the customer, be across and pre-empt impact of macro, micro and product landscapes.
• Identify opportunities to improve our propositions, supported by a deep understanding of our products and customers.
• Lead and execute change in partnership with delivery teams and a wide range of stakeholders, to continuously improve our product offerings and processes.
• Lead the regular reporting and insight generation across key customer segments, turning data into actionable strategies.
• Collaborate with analytics teams to improve segment definitions and measurement frameworks.
• Monitor market trends and competitor activity to ensure our segment strategies remain relevant and differentiated.

We want to hear from people who have:

• Previous experience in product, strategy, or customer insights is essential for this role
• Strong understanding of customer frameworks, customer journeys and value propositions is highly desirable
• Strong commercial acumen and strategy development skills
• Strong communication, stakeholder and influencing skills
• Strong analytical skills with confidence using data to drive actionable insights
• Proven problem-solving skills coupled with confidence in making data-driven decisions
• Advanced ability to drive outcomes and execute on a roadmap of initiatives
• Risk Mindset of all employees are expected to proactively identify and understand, openly discuss and act on current and future risks