Merchant Acquiring Portfolio Monitoring Officer

JOB TITLE: Merchant Acquiring Portfolio Monitoring Officer

TERM: 12 months 

CLIENT LOCATION: Riyadh, KSA

DIVISION: Acquiring 

RELEVANT EXPERIENCE: 5 years+ of relevant experience 

MANDATORY REQUIREMENTS**: Experience in analytics/Product management

TASKS

Core Responsibilities and Accountabilities

• Monitor MA portfolio in line with the governance framework setup at the Bank level
• Keep a close watch on MA customers and identify early warning signals to safeguard business from potential losses
• Identify and highlight the same on multiple forums, for tracking:

1. Internal Head DPP & Unit Head Product
2. SAM & Operations
3. Credit Lending Team & Coverage RMs

• Estimate potential losses from the client based on the nature of the dispute / exposure of the Bank as per scheme rules
• Co-ordination across cross functional units to resolve potential loss cases and track the recovery
• Provisioning management, budgeting and reporting in CIB RAS full year and MoM
• Presentation to highlight Fraud / Non-Fraud unauthorized cases at CIB MANCOM level
• Identify areas of improvement and recommend strategies for optimization
• Ensure the governance framework is timely updated to account for any improvements and changes to the recovery/ provisioning process
• Following up and supporting in litigation efforts to recover the funds

Skillsets

• Masters degree in economics or Statistics
• Minimum of 5 years experience in analytics/Product management
• Experience with Payments Acceptance Business/Fintechs/Acquiring is preferred
• Proficient in MS Office, PowerPoint and Excel (mandatory)
• Well versed with Python, SQL/SAS, Tableau, Denodo/Teradata
• Strong written and verbal communication skills
• Excellent multitasking and problem-solving abilities
• Exceptional time-management skills