Business Analyst

• Term: 6 months
• Job location: Abu Dhabi, UAE
• Project scope: Business Analyst

JOB PURPOSE

To conduct business analysis and assist in implementing technology solutions in an efficient way by determining the requirements and communicating them clearly to stakeholders.

Be a Technology advisor and subject matter expert on Consumer (Retail) Channel Banking Internet Banking, Mobile banking, SMS banking, Wearable banking platforms that support digital transformation.

Establish trusted partnerships with Business, Product Owners, Operations and processing teams, Vendors, Technology and other internal teams.

KEY ACCOUNTABILITIES:

Generic Accountability

Seconded from Business, on need basis; Co-exists along with PO only in small & large initiatives for administrative support

Perform business analysis, enhancements and changes

Assist in developing business and operational processes and to participate in the developing system training artefacts

Defines service value chains and detailed processes

Articulates functional / non-functional requirements

JOB CONTEXT

(Specific accountabilities unique for the role which are not covered in Section 4)

Specific Accountability

Convert specified and unspecified business needs to technology specifications

Articulate current and future capabilities clearly and confidently to business and technology stakeholders.

Understanding of business and technical architecture, system features and ability to apply this knowledge in projects.

Conceptualize & review solutions for the requirements raised by business teams and coordinate with required stakeholders for delivery.

Participate in all project related activities with regards to requirements gathering, planning, implementation, as well as system & user acceptance testing, GO LIVE and post production support.

Support the Program/project managers and Product Owner in driving the project delivery and meeting business objectives.

Relentlessly be the voice of business and customer while driving technology led business solutions.

Conduct end user training and ensuring the required knowledge transfer to key team members is set in place.

8. QUALIFICATIONS & EXPERIENCE:

Minimum Qualification

Bachelors degree in related discipline.

Minimum Experience

7-10 years of Experience as a BA, preferably in BFS domain

Working Knowledge of relevant Microsoft applications, including Excel, Powerpoint, Visio

Experience with customer-facing digital channels like Internet and Mobile banking applications

Proficient experience with data visualization

Proven capabilities in project and user-testing management

Proficient technical writing capabilities

Proven analytical abilities

Hands-on experience generating process documentation and reports

Proficiency in Statistical languages, statistical software is good to have

Extensive analytical capability with use of tools

Experience in business change through analytical skills

Knowledge of Agile product ownership practice