SME Cards Project Manager

SME Cards project manager.

Design Phase:

• Defining & designing what the overall portfolio conversion strategy will look like
• Review current Conversion Strategy and Plan
• Support setting up a Project Governance
• Review Customer Segmentation
• Review Product mapping to key segments
• Conversion target performance numbers

2- Planning and conversion preparation:

• Building out the portfolio conversion strategy requirements

• Conversion Phasing Definition
• Customer Communications Plan
• Internal Training & Comms
• Workshops facilitation and reports
• Issues and risks tracking + resolution and mitigation plans