Program Manager with Payments experience

1. Term: 12 months
2. Location: Tripoli, Libya
3. Experience requirement: 10 years
4. Project area: Program Manager with Payment experience

Role

Program assessment and planning

• Develop a thorough understanding of the Client business and priorities;
• Evaluate and quantify client-specific opportunities and risks in the local market context and embed in realistic business cases;
• Bring an outside-in perspective;
• Leverage Mastercard tools/data to benchmark Client performance for value creation potential against competitors operating in the local market; and
• Integrate insights from recent market trends into business performance improvement plans.

Deployment and implementation of initiatives

• Set up a Center of Engagement to coordinate across key, often concurrent, Mastercard initiatives;
• Implement the priority value realization activities with rigor, discipline, and focus on Client impact;
• Deploy selected optimal mix of Mastercard products and services needed to improve Clients business performance;
• Coordinate resources, Mastercard, Client as well as 3rd parties to ensure sustained quality of Client activities (deliverables, timelines and data access); and
• Actively and efficiently liaison with Mastercard Product, and Account Management functions with feedback.

Monitoring and ongoing analysis of progress

• Continuously track performance of relevant target portfolios, products and services;
• Create value visibility for priority initiatives across relevant metrics and KPIs with action-driving dashboard;
• Set up and manage a client control tower to improve speed and quality of decision making; and
• Keep Client up to date with relevant competitive intelligence and market trends.

Qualifications/ expectations required:

• 10 years Relevant experience in transformation programs with significant experience as program manager
• Knowledge: Strong payment background, international standards related to banks and payment
• Experience with banks, payments, and digital business
• Strong team player, results driven and high level of energy & initiative
• People and workstream management skills
• Excellent written and verbal communication