Job Description:
WE ARE HIRING: TECHNICAL SPECIALIST – KOFAX
Location: Cape Town
Contract/Permanent role
Are you an experienced Kofax Technical Specialist with strong Document Management and Enterprise Content Management experience?
We are looking for a skilled professional to configure, implement, support and maintain document capture solutions using the Kofax product suite.
Key Responsibilities
- Configure and support implementation solutions using Kofax Total Agility (KTA)
- Work with Kofax Capture, Kofax Transformation Modules (KTM), Kofax Total Agility (KTA), Kofax Import Connector, and related Kofax technologies
- Manage and support document capture processes
- Manage capacity, modifications, user creation, troubleshooting and general support
- Implement, install, upgrade and maintain third-party packages
- Create and maintain technical documentation and operating procedures
- Provide task estimations and work allocation recommendations
- Execute disaster recovery processes and tests
- Participate in proof of concepts and product evaluations
- Report on progress of technical tasks
- Maintain and enhance systems based on business requirements and approved technology standards
- Provide production support and standby duty
- Transfer knowledge to team colleagues
Qualifications & Experience
- Relevant IT Degree or Diploma
- Minimum of 5 years' Document Management experience
- Strong experience with the Kofax product suite for content capture
- Experience with enterprise-level deployments
- Exposure to Agile or Scrum methodologies
Important Skills
- Kofax Total Agility (KTA)
- Kofax Capture
- Kofax Transformation Modules (KTM)
- Kofax Import Connector
- Document Management
- Enterprise Content Management (ECM)
- Solutions development and design
- Development experience
- Database skills
- Problem-solving and troubleshooting
Advantageous Skills
- Kofax Robotic Process Automation experience
- Cloud experience: AWS, Azure or GCP
- Scripting languages: PowerShell, Python or JavaScript
- Understanding of RESTful API integration
Personal Attributes
- Strong analytical and numerical ability
- Excellent problem-solving skills
- Strong communication and interpersonal skills
- Results-oriented
- Quality-focused
- Strong learning orientation
- Ability to manage and prioritise tasks effectively