Job Description:
Contract Duration: 12 months (renewable annually)
Location: Hybrid (Sandton, Johannesburg)
Industry: Banking
Role Overview:
Join a leading bank as a Business Process Engineer, where you'll play a pivotal role in driving strategic and tactical initiatives. You'll be responsible for discovering, validating, documenting, and communicating business process-related knowledge using advanced modelling and analytical techniques. This position focuses on delivering complex business outcomes and managing technical aspects in alignment with the overarching business strategy.
Key Responsibilities:
- Analyse, model, and simulate both current and future state business processes to identify opportunities for improvement.
- Collaborate with cross-functional teams to understand strategic goals and align process improvements with business objectives.
- Develop comprehensive documentation of business processes and workflows.
- Identify and mitigate risks associated with process changes or enhancements.
- Facilitate workshops and discussions to capture business requirements and ensure alignment with technical teams.
- Utilize ARIS, Jira, and Confluence for documentation, tracking, and collaboration purposes.
- Work within Agile frameworks to deliver on projects efficiently and iteratively.
- Provide expert input on process reengineering initiatives to enhance customer experience and operational efficiency.
Qualifications and Experience:
- A minimum of 7 years' experience in Business Process Engineering or related roles.
- Proven experience in the banking sector is essential.
- Hands-on expertise in ARIS, Jira and Confluence.
- Demonstrable experience managing and contributing to complex, multi-stakeholder projects.
- Solid understanding and application of Agile methodologies.
- Relevant qualifications in Business Analysis, Process Engineering, or a related field.
- Certifications in Agile, Lean Six Sigma, or BPM (Business Process Management) are highly advantageous.
What Were Looking For:
- Strong analytical and problem-solving skills with a strategic mindset.
- Exceptional ability to influence and collaborate with stakeholders at all levels.
- A detail-oriented approach with excellent organizational skills.
- Adaptability to thrive in a fast-paced, hybrid working environment.