E-Commerce Assistant

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

2+ years proven experience managing a Shopify-based e-commerce store. Familiarity with inventory management and order processing on Shopify. Experience implementing and administering AutoMomentum or similar integrations is a plus. Strong customer service skills and ability to engage with customers via Shopify chat. Basic understanding of Shopify apps, themes, and store customization.

Core responsibilities:

Inventory Management: Oversee and update product listings, stock levels, and pricing to ensure accurate inventory tracking. E-commerce Operations: Maintain and optimize the Shopify store for seamless shopping experiences. AutoMomentum Integration: Implement and administer basic AutoMomentum integration with the Shopify platform, ensuring efficiency and automation where possible. Customer Interaction: Engage with customers through Shopify’s chat functions, responding to inquiries and providing updates on orders. Order Management: Track orders, coordinate with logistics, and ensure timely fulfillment and delivery. Store Optimization: Monitor store performance, suggest improvements, and implement best practices to enhance the user experience. Technical Support: Troubleshoot minor Shopify issues and work with external developers when necessary. Basic Website Tweaks and Updates: Perform minor updates and improvements to the Shopify website, including adjusting layouts, updating banners, and refining navigation for better usability.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!