Lien Negotiation & Collections Officer

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Experience in Personal Injury Collections (Preferred): Proven experience handling personal injury lien negotiations and settlements with attorneys and legal offices. Spreadsheet Expertise: Strong skills in managing large datasets with color-coding and advanced spreadsheet functions to track claims and collections efficiently. Accounts Receivable Experience: Minimum 2.5-5 years of experience in collections, accounts receivable follow-ups, or similar roles, preferably in the healthcare or personal injury field. Organizational Skills: Demonstrated ability to handle large volumes of claims, ensuring accurate tracking and timely follow-ups. Communication Skills: Exceptional verbal and written communication skills, especially when dealing with legal teams and attorney offices. Proactive & Detail-Oriented: Ability to work independently, stay organized, and ensure no claim or follow-up falls through the cracks.

Core responsibilities:

Lien Negotiation & Collection: Conduct lien negotiations with attorney offices, ensuring that claims are settled and payments are collected in a timely manner. Personal Injury Claims: Handle personal injury-related claims by tracking and following up with attorneys, ensuring all necessary documentation is processed. Accounts Receivable Management: Maintain organized records of all accounts receivable, including follow-ups and communications regarding overdue payments. Spreadsheet Management: Maintain and manage complex spreadsheets with advanced techniques like color-coding to track claims, payments, and collections. Communication & Follow-up: Regularly communicate with legal teams and attorney offices to ensure claims are addressed, and follow-up tasks are completed according to schedule. Documentation & Reporting: Prepare and manage reports on collections status, payment settlements, and outstanding claims to ensure transparency with management.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!