About the job Sales Development Rep
Type of employment: Part-time (Remote)
Budget: $10 - $12.50/hr
Schedule: (up to 6 hours a day/ 7 days a week)
Actual hours: TBD (Possible: 9AM - 5PM PST | 2PM - 8PM PST)
As a Sales Development Representative, your mission is to engage with followers on Instagram via Meta Business Suite by providing helpful, timely responses, identifying sales opportunities, and escalating high-ticket leads to a supervisor. You’ll introduce relevant services or products, maintain a warm and supportive brand voice, and share insights with the team to help refine engagement strategies.
About the Employer:
Our client is a relationship-focused organization with a strong digital presence, including a large social media following of nearly 1 million across various platforms. Their offerings range from low-ticket digital resources to high-ticket retreats and coaching intensives. The company has a team of 8 in marketing, and the sales function is currently handled by the founder.
Company core values:
Vulnerability & Authenticity: Demonstrated through the founders' open sharing of their struggles and the relatable nature of the content.
Hope & Encouragement: Offering belief in the possibility of change and healing.
Practicality & Actionability: Focusing on concrete tools, steps, and techniques rather than abstract theories.
Connection: Emphasizing emotional and physical intimacy as vital components of marriage.
Self-Awareness & Growth: Promoting personal responsibility and development as key to relational health.
Accessibility & Affordability: Striving to make resources available to everyday couples, often positioned as more accessible than traditional therapy.
Objectives of this role:
To convert inbound Instagram engagement into qualified sales opportunities through timely, accurate, and empathetic communication.
Responsibilities:
Respond to inbound Instagram DMs using a structured sales script
Engage in genuine conversations with followers to understand their needs
Qualify leads and introduce relevant services or products
Escalate high-ticket opportunities to the closer
Track DM conversations and outcomes
Collaborate with the team to improve messaging and campaign effectiveness
Collaborate with the team via Slack to refine approach and share insights
Follow established processes from the sales playbook
Maintain high responsiveness during assigned shift
Report directly to the Integrator (acting President)
Required skills and qualifications:
Excellent written English communication
Ability to follow and adapt sales scripts in DMs
Proactive and empathetic problem-solving approach
Familiarity with Instagram DM tools like Meta Business Suite
Comfortable navigating emotional or sensitive topics
Preferred skills and qualifications
Experience in sales development or social media outreach
Prior exposure to wellness, coaching, or relationship-focused brands
Familiarity with Slack or similar team communication tools
Knowledge of lead qualification processes
Understanding of value ladders and funnel strategy