Job Openings Admin VA

About the job Admin VA

OPEN TO FILIPINO JOBSEEKERS ONLY

Job title: Admin VA
Type of employment: Full-time
Shift Schedule: 8am to 5pm PST

We are seeking a highly organized and versatile ASO (Admin, Sales, Operations) Virtual Assistant to support key areas of its business operations. This role requires strong skills in project management, customer service, order tracking, and financial tools like QuickBooks.

About the Employer:

The company is a family-owned design and fabrication brand known for its custom fire tables and luxury outdoor furniture. They pride themselves on combining industrial engineering, architectural design, and high-grade materials to produce long-lasting, functional outdoor pieces. The brand is built on craftsmanship, purpose-driven design, and a strong belief in creating meaningful moments where people come together outdoors.

Company core values:

  • Honesty

  • Integrity

  • Innovation

  • Presenting oneself professionally

Objectives of this role:

  • Ensure smooth and accurate fulfillment of both e-commerce and custom orders

  • Support and streamline administrative, operations, and customer service tasks to improve workflow efficiency

Responsibilities:

  • Process incoming orders and manage order tracking systems

  • Enter purchase orders, generate estimates, and prepare billing materials

  • Respond to customer inquiries via email and phone

  • Manage and update Shopify product listings, pricing, and descriptions

  • Update BOMs (Bill of Materials) and price sheets

  • Create and print packing lists for custom orders

  • Maintain internal databases and tracking spreadsheets

  • Manage the business owner's inbox and calendar

  • Provide phone-based support regarding products and order status

  • Collaborate with internal team members and vendors to ensure on-time delivery

Required skills and qualifications:

  • 2+ years of experience in administrative, customer service, or operations support roles

  • Proficiency in Google Workspace, Shopify, and QuickBooks (12 years minimum)

  • Strong understanding of order management workflows and project tracking

  • Excellent written and verbal English communication skills

  • Ability to manage phone inquiries professionally

  • Detail-oriented with strong organizational and time management skills

  • Ability to learn new tools and systems quickly and independently

Preferred skills and qualifications

  • Background in home goods, outdoor furniture, or manufacturing industries

  • Familiarity with BOMs and purchase order workflows