Sales Representative

Job title: Sales Representative

Type of employment: Full-time

Shift Schedule: Monday–Friday, 9:00 AM–6:00 PM AT, with occasional Saturdays as needed

We are seeking an aggressive, self-motivated, and customer-focused Sales Representative to drive online sales by generating qualified leads, building customer relationships, and converting prospects into paying customers.

This is not a traditional inbound sales role. The successful candidate will actively generate their own leads through Facebook, social media, and online channels while following up on company-provided opportunities. Their mission is to consistently increase online sales by directing customers to the company's e-commerce platform and providing an exceptional buying experience from first contact through completed purchase.

About the Company:

The company operates across multiple product lines, including tires, trailers, and e-bikes. The company uses online channels and direct customer relationships to generate sales and serves both retail and commercial customers. The Sales Representative will play an important role in expanding the company's customer base and converting online interest into profitable sales.

Objective of this role:

• Grow online sales through proactive lead generation
• Build a consistent pipeline of qualified prospects
• Convert social media engagement into website purchases
• Deliver outstanding customer service throughout the sales process
• Meet or exceed weekly and monthly sales targets
• Contribute to the long-term growth of the company's online business

Responsibilities:

Lead Generation & Prospecting

• Generate new retail and commercial sales opportunities through Facebook, social media, online communities, and direct outreach
• Identify new prospects and continuously build a healthy sales pipeline
• Research local businesses and commercial accounts that may require tires, trailers, or related products
• Follow up on company-provided leads while independently sourcing new opportunities
• Maintain consistent prospecting activity to achieve sales goals

Online Sales & Customer Engagement

• Respond promptly to online inquiries across multiple communication channels
• Guide customers through the buying process from initial inquiry through completed purchase
• Recommend products based on customer needs and application
• Prepare and communicate accurate quotations
• Direct customers to the online ordering platform and assist with completing purchases
• Build trust through consultative selling rather than aggressive telemarketing

Customer Follow-up & Relationship Management

• Maintain regular communication with prospects until opportunities are closed
• Re-engage previous customers to generate repeat business
• Maintain detailed records of customer interactions and sales activities
• Ensure no qualified opportunity is overlooked
• Build long-term customer relationships that generate referrals and repeat sales

Social Media Sales & Marketing

• Generate leads through Facebook and other social media platforms
• Create engagement that drives prospective customers to the company website
• Assist in maintaining an active online presence
• Support promotional campaigns and seasonal sales initiatives
• Identify opportunities to increase visibility and customer engagement online

Sales Administration

• Track leads, quotations, and sales opportunities
• Maintain accurate customer records
• Coordinate with service advisors to schedule installations after sales are completed
• Update sales activities and pipeline information
• Assist with reporting weekly and monthly sales performance

Collaboration

• Work closely with the clients to execute sales strategies
• Coordinate with service advisors to ensure a smooth customer experience from online purchase to installation
• Share customer feedback and market insights with the team
• Support future expansion into trailer and e-bike sales

Required skills and qualifications:

• Proven sales experience with a strong track record in lead generation and closing
• Strong customer service and relationship-building skills
• Excellent verbal and written English communication skills (client-facing)
• Comfortable communicating via phone, email, messaging, and social media
• Strong prospecting and follow-up skills
• Self-motivated with the ability to work independently
• Results-driven with a competitive mindset
• Strong organizational and time management skills
• Comfortable using computers, online platforms, and WhatsApp for daily communication
• Ability to manage multiple sales opportunities simultaneously
• Preferred skills and qualifications

• Experience in automotive, tire, trailer, e-bike, powersports, or related industries
• Experience selling through Facebook Marketplace or social media
• Experience generating online leads
• Experience selling B2C and B2B products
• Experience using CRM or sales pipeline systems
• Understanding of seasonal retail sales cycles
• Experience working within an e-commerce or online retail environment