Outsource Ability, on behalf of our valued client, is seeking a skilled Remote Shopify Store Designer / E-Commerce Manager to redesign and optimise existing Shopify stores for better conversions, while handling day-to-day operations including product management, order fulfilment, inventory control, and performance analysis. This role combines strategic design expertise with hands-on e-commerce management to drive sustained sales growth and operational efficiency.

Key Responsibilities:

• Redesign and optimise existing Shopify stores, including theme customisation, layout improvements, UX enhancements, and conversion-focused updates
• Add and manage product listings, including descriptions, images, variants, pricing, and collections
• Fulfil customer orders, process shipments, handle refunds/returns, and coordinate with suppliers or warehouses as needed
• Monitor and manage inventory levels, stock updates, and reordering to prevent stockouts or overstock
• Implement and maintain Shopify apps for functionality such as payments, shipping, reviews, upsells, and automation
• Analyse store performance metrics (sales, traffic, conversion rates, AOV, abandonment rates) and generate reports with actionable recommendations
• Perform ongoing store maintenance, troubleshooting, A/B testing, and seasonal/promotional updates
• Collaborate with marketing and content teams to ensure store alignment with campaigns, branding, and promotions

Requirements:

• Own laptop and reliable high-speed internet connection
• Must have backup power supply such as UPS or Solar
• Proven experience designing/redesigning and managing Shopify stores, with demonstrable improvements in conversions, sales, or user experience
• Hands-on expertise in Shopify platform administration, including product management, order fulfilment, and inventory control
• Strong understanding of e-commerce operations, UX/UI best practices, and conversion rate optimisation
• Data-driven approach with experience using Shopify Analytics, Google Analytics, or similar tools to track and report performance
• Excellent communication and organisational skills to manage multiple tasks remotely
• Self-motivated and able to work independently

Bonus:

• Experience with advanced Shopify customisations (Liquid, HTML/CSS/JavaScript)
• Knowledge of SEO, paid advertising integration, email/SMS flows, and customer service workflows