Our client is seeking a full-time Danish speaking Customer support agent to join their team in the iGaming industry.

Main Duties & Responsibilities:

• Attend to customer queries via emails and Live Chat
• Resolve any complaints in an effective and professional manner
• Assist with customer verification process, documentation checks and other related processes
• Give feedback to Management on any re-occurring issues
• Promote the company's values and products
• Assist with any other related departmental duties

Qualifications:

• Previous experience in a similar position will be considered an asset, preferable in the iGaming industry.

Skills & Knowledge:

• Applicants must be fluent in both Danish and English. Fluency in German is considered an asset
• Excellent communication skills, both spoken and written.
• Customer oriented.
• Team-player.
• IT skills (excel, outlook, etc)

Company Benefits:

• Hybrid working.
• Daily office lunch, plus fruits and snacks.
• Health Insurance.
• Yearly monetary wellness benefit.
• Company events.