We currently have a vacancy for a Business Analyst fluent in English, to offer his/her services as an expert who will be based in Vienna, Austria. The work will be carried out either in the company's premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major clients IT team on site.

Your tasks

• Conduct in-depth analysis of business requirements to ensure clarity and alignment with project goals;
• Document business requirements in a structured, actionable format for stakeholders and development teams;
• Perform comprehensive business model analysis to identify opportunities and optimize value streams;
• Carry out business process analysis to evaluate efficiency and uncover areas for improvement;
• Develop business process models that visualize workflows and support process optimization;
• Analyze functional requirements and business cases to align solutions with strategic objectives;
• Conduct risk assessments and mitigation planning to safeguard project success;
• Provide support in preparing Business Cases, Vision Documents, Project Charters, and Security Plans for clear project direction and governance.

Requirements

• University degree in IT or relevant discipline, combined with minimum 6 years of relevant working experience in IT;
• Experience with ServiceNow platform for business process management and workflow automation;
• Experience with documenting business process flows, use cases, quality management plans and user acceptance testing;
• Experience working in an Agile software development environment;
• Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.);
• Good knowledge of BPMN or UML or other with equivalent value;
• Good knowledge of Wiki and collaborative sites;
• Excellent command of the English language.

Benefits

If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English.

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.