Our client is looking for a Junior Executive Clerk to join their Customer Experience (CX) Team. This entry-level role is perfect for someone passionate about customer service, detail-oriented, and eager to grow in a supportive environment. You will assist in daily CX operations, ensuring smooth communication and excellent service delivery.

Main Responsibilities:

• Respond to customer inquiries via phone, email, and chat with professionalism.

• Maintain and update customer records in the CRM system.

• Prepare and manage customer-related documents and reports.

• Liaise with internal teams to resolve customer issues efficiently.

• Support feedback collection and analysis to identify improvements.

• Handle general administrative and clerical tasks.

• Contribute to CX initiatives and projects as required.

Languages:

• Maltese: Excellent

• English: Excellent

• Spanish: Considered an asset

Benefits: Flexible working hours, gym, health & life insurance, pension plan, study leave, extended maternity/paternity support, and more.

Location: Malta

Why Apply?
This is an excellent opportunity to launch your career in customer experience, gain valuable skills, and grow within a dynamic team. If you are motivated, proactive, and ready to make a difference apply today!