French, Dutch, and German Customer Support Agents

Are you a fluent speaker of French, Dutch, or German with a passion for delivering outstanding customer service? We are looking for motivated and customer-oriented individuals to join our vibrant team in Valletta, Malta. As a Customer Support Agent, you will play a vital role in ensuring customers receive the best possible service, while working in a dynamic, multicultural environment.

Available Shifts:

• Weekdays
• Night shifts
• Weekends

Key Responsibilities

• Provide exceptional customer service through live chat and email communication.
• Efficiently address and resolve customer inquiries and concerns.
• Maintain up-to-date knowledge of products, services, and promotional offers.
• Escalate complex or advanced issues to the appropriate departments.
• Conduct initial investigations into customer concerns or complaints to ensure timely resolution.

Benefits

• Comprehensive relocation package for successful candidates.
• Monthly performance bonuses.

Requirements

• Fluent in English and French, German, or Dutch.
• Proven experience in customer support or a similar role.
• Must hold EU citizenship.

Join a dynamic team in beautiful Malta, where you can leverage your language skills and grow your career in a customer-focused environment!