Job Openings
Customer Care Agent
About the job Customer Care Agent
Join the Island's Leading Transport Industry Company as a Customer Care Agent! 🚗🔧Are you a highly skilled and experienced Customer Care Agent eager for a fulfilling career opportunity? Your search ends here! Join our esteemed client, one of the island's largest and most prestigious companies. 🌴This is an exceptional chance to become a vital member of a diverse and dynamic team. Our client is actively seeking a Customer Care Agent to join their Commercial Department. Join this motivated team as we work together to attain excellence.
Main Responsibilities include but are not limited to:
- Answering calls - Responding to customer queries.
- Replying to customers’ messages via Facebook, Web, Emails.
- Dealing with complaints in a courteous and professional manner.
- Any other ad hoc customer care related work.
Requirements:
- Strong communication skills, both written and verbal - Maltese and English.
- Microsoft Office Package; MS Excel and MS Word.
- O level standard of education.
- Positive attitude.
- Flexibility to work shifts and willingness to learn.
- Ability to work as part of a team / unsupervised at times.
- Ability to work accurately, with attention to detail.
- Problem solving skills.
- Ability to think outside the box and go the exta mile for the customer.
Apply now to seize this exceptional opportunity!