Recruitment Sourcer

Position Overview

• OutPLEX is seeking a proactive, organized, and results-driven Recruitment Sourcer to support our talent acquisition efforts.
• The ideal candidate will have previous experience sourcing candidates within the BPO industry, basic knowledge of recruitment processes, and the ability to identify and engage potential applicants through multiple sourcing channels.
• This position requires strong organizational skills, attention to detail, and the ability to maintain an active candidate pipeline while ensuring applicants move efficiently through the recruitment process.

Key Responsibilities

• Candidate Sourcing: Identify and attract qualified candidates through social media platforms, job boards, referrals, existing databases, and other sourcing channels.
• Pipeline Management: Build, maintain, and continuously update candidate pipelines, ensuring accurate and organized applicant information.
• Applicant Tracking: Ensure all applicants are properly registered in the recruitment pipeline and progress through the appropriate stages of the hiring process.
• Candidate Qualification Tracking: Evaluate applicants against project-specific requirements, identify suitable candidates for each active hiring project, and maintain accurate records of their qualifications and recruitment status.
• Candidate Engagement: Contact potential candidates, provide information about available opportunities, and encourage qualified applicants to participate in the recruitment process.
• Initial Screening: Conduct basic candidate screenings to verify minimum qualifications, availability, communication skills, and job requirements.
• Recruitment Coordination: Collaborate with recruiters to ensure a consistent flow of qualified candidates for open positions.
• Follow-Up: Maintain regular communication with applicants to minimize candidate drop-off and support timely completion of recruitment stages.
• Documentation and Reporting: Document sourcing activities, maintain accurate records, and prepare reports on applicant volume, sourcing channels, candidate progress, and recruitment outcomes.
• Sourcing Strategy: Identify opportunities to improve sourcing effectiveness, increase applicant volume, and expand recruitment channels.

Requirements

• Previous experience sourcing candidates, preferably within the BPO or call center industry.
• Basic experience or familiarity with recruitment, candidate screening, and hiring processes.
• Experience using multiple sourcing channels, including social media, job boards, referrals, and candidate databases.
• Strong organizational skills and attention to detail.
• Ability to manage multiple candidate pipelines simultaneously.
• Experience documenting recruitment activities and reporting results.
• Good communication and interpersonal skills.
• Ability to work independently, manage priorities, and meet recruitment targets.
• Familiarity with applicant tracking systems (ATS), spreadsheets, or recruitment databases.
• Proficiency in Microsoft Excel or Google Sheets.

Preferred Qualifications

• Experience sourcing customer service, technical support, or sales representatives for BPO operations.
• Familiarity with high-volume recruitment environments.
• Experience with Facebook recruitment groups, LinkedIn, and other digital sourcing platforms.
• Knowledge of recruitment metrics, including applicant conversion rates, pipeline activity, and sourcing effectiveness.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

• Number of applicants that entered the process vs those that successfully completed the process
• Accuracy and completeness of pipeline records.
• Candidates qualification tracking report.
• Ability to maintain a consistent flow of candidates for open positions.

What We're Looking For

• We're looking for someone who is resourceful, persistent, organized, and comfortable working in a fast-paced recruitment environment.
• The successful candidate should be capable of finding talent through different channels, maintaining accurate recruitment records, and consistently supporting the hiring team in meeting staffing goals.