Job Openings Move in and Move out Coordinator [PM]

About the job Move in and Move out Coordinator [PM]

Location: Work from Home
Type of Employment: Full-time or Part-time (depends on client requirements)
Work Shift: US Business Hours

About Us

OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at ourassistants.com.

Job Summary

We are looking for a detail-oriented Move-In and Move-Out Coordinator to manage the leasing lifecycle for our property management clients. This role is responsible for overseeing resident transitions, ensuring legal compliance, coordinating with internal teams and vendors, and delivering excellent customer service to both incoming and outgoing residents.

Key Responsibilities

Move-In Coordination

  • Complete AppFolio move-in workflows accurately and on time

  • Ensure lease documents are fully executed and resident information is properly recorded

  • Coordinate inspections, rent-ready statuses, and lockbox installations

  • Communicate with applicants and residents regarding move-in timelines and requirements

  • Review approved applications and send relevant documents

Move-Out Coordination

  • Manage AppFolio move-out workflows and track unit status

  • Schedule final inspections, utility transfers, and cleaning or repair services

  • Prepare and send SODAs (Statements of Deposit Accounting) in compliance with state timelines

  • Reconcile and track damages and other post-move-out charges

  • Ensure smooth and legal offboarding of residents

Resident & Client Communication

  • Provide prompt, courteous responses to resident inquiries

  • Maintain clear communication with internal teams, property managers, and vendors

  • Log all communication and updates in AppFolio daily

Administrative Support

  • Check and respond to emails and voicemails within 24 hours

  • Attend team meetings to provide updates and suggest process improvements

  • Maintain organized records in AppFolio and shared drives

  • Support leasing and operations teams with documentation and data entry

Qualifications and Skills

Required:

  • At least 1-2 years of experience in leasing coordination, property management, or customer service

  • Experience using property management software (AppFolio preferred)

  • Strong communication skills, both written and verbal

  • High attention to detail and ability to manage time-sensitive workflows

  • Familiarity with U.S. landlord-tenant laws and fair housing regulations

  • Proficient in Google Workspace or Microsoft Office

Preferred:

  • Experience coordinating both move-ins and move-outs across multiple properties

  • Knowledge of SODA compliance and regional legal requirements

  • Previous remote work experience in the real estate industry

Additional Requirements

  • Must be currently residing in the Philippines or Latin America

  • Must have a stable internet connection and remote-ready workstation

Compensation and Benefits

  • Permanent work-from-home setup

  • Ongoing training and professional development opportunities

  • Collaborative and supportive work environment

  • Competitive salary


Or refer someone