PH - Executive Assistant with Order Processing Experience

E-commerce Admin Assistant / Order Processing Specialist

Overview:

We are seeking a detail-oriented and efficient E-commerce Order Processing Specialist to support their growing e-commerce operations. The ideal candidate will be responsible for processing a high volume of orders daily, ensuring accurate data entry into their SAP ERP system, and timely order confirmations to their e-commerce partners.

Responsibilities:

• Retrieve and process orders from various e-commerce platforms.
• Accurately input order data into our SAP ERP system.
• Confirm and acknowledge orders to e-commerce partners in a timely manner.
• Maintain accurate records and reports related to order processing.
• Collaborate with other team members to ensure smooth order fulfillment.
• Identify and resolve order processing issues and discrepancies.
• Stay updated on e-commerce trends and industry best practices.

Qualifications:

• Proven experience in order processing, data entry, or similar roles.
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Familiarity with SAP ERP systems is highly preferred.
• Excellent attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Additional Considerations:

• Experience in the lighting or e-commerce industry is a plus.
• Knowledge of order management systems and inventory control is beneficial.
• Flexibility to work varying shifts, including weekends and holidays, as needed.