Gated Communities, Marketing Supervisor

Join Our Team: Gated Communities Marketing Supervisor

Locations: Mivida, SODIC, New Giza

Orange Egypt is excited to announce an opportunity that's just around the corner literally! We're seeking a Marketing Supervisor who is not just familiar with, but a resident of our vibrant gated communities: Mivida, SODIC, & New Giza.

Why is being a local resident important? It's simple! You'll be the bridge between Orange Egypt and your neighbours, understanding their needs like no one else can. This isn't just a job, its a chance to make a difference where you live.

What's in it for you?

• Work-Life Harmony: Say goodbye to long commutes! Your workplace is within your own community.
• Community Connection: Use your insiders perspective to tailor our services to the community's needs.
• Be a Local Hero: Play a pivotal role in bringing cutting-edge solutions to your neighbours.

Your Role: As a Gated Community Marketing Supervisor at Orange Egypt, your role is pivotal in overseeing the day-to-day sales and marketing initiative concerning Triple Play activities within compounds. Your primary objective is to boost sales volume and enhance product exposure, aligning closely with Orange Egypt's overarching commercial strategy. Through strategic planning and execution, you'll play a vital role in expanding market presence and driving revenue growth within gated communities.

What you're expected to do:

• Develop & execute a full marketing plan jointly with key accounts according to the business plan and customers needs.
• Build solid customer relationships by understanding the customers needs and expectations.
• Ensure full customer journey is in consistency with the organizations standards.
• Develop improvement plans in response to customer feedback and mystery shoppers exercises.
• Monitor the level and quality of services provided to the customers through the Triple Play shops in the compounds.
• Ensure availability of all Orange products and services inside the compounds.
• Assess customers' needs, demonstrate products and provide technical/commercial orientation on the Triple Play products and services.
• Increase the customer satisfaction and create innovative upselling/cross selling tools for Orange Triple Play services.
• Ensure that customer complaints are handled effectively, in a timely manner and in accordance with the company's guidelines.
• Analyze and report relevant market information and news on competitors' products, pricing & market activities as well as product enhancements recommendations in alignment with the marketing management.
• Ensure proper activations execution inside the compounds according to the marketing calendar, business plan and seasonality.
• Propose and recommend direction and plan to aid in retaining customers with B2B & B2C Marketing team.

Education

• Bachelor's Degree in Business, Marketing or Management.

Experience

• 3-5 years of Experience in the Marketing Field.

Skills and abilities

• Strong interpersonal, social, presentation and communication skills.
• Adaptability and flexibility to meet changing priorities.
• Ability to solve problems and overcome obstacles.
• Motivated self-starter, process-oriented with a high attention to detail and sense of urgency.
• Ability to perform consistently and well under pressure.

If you're ready to take on this rewarding challenge and enjoy the unique perk of working within your own community, we'd love to hear from you.