Receptionist / Front Desk Coordinator

Job Title: Receptionist / Front Desk Coordinator
Location: Bay/Queen Campus
Department: Administration / Student Services
Reports To: Campus Director / Office Manager
Employment Type: [Full-Time]
Schedule: Monday to Friday, [9AM - 5 PM] IN-PERSON
Salary Range: 40,000 to 45,000 per year

About Us

We are a dynamic and growing college committed to providing exceptional education and support to our students. Our goal is to maintain a healthy and positive working environment where every team member feels appreciated, challenged in their career, and excited to contribute each day.

Position Overview

The Receptionist / Front Desk Coordinator plays a key role in ensuring the smooth and efficient operation of the college's front office. The ideal candidate will be organized, professional, and approachable, with strong communication skills and proficiency in Microsoft Office and Outlook. This position supports daily administrative activities while delivering excellent customer service to students, staff, and visitors.

Key Responsibilities

• Greet and assist students, visitors, and staff with courtesy, professionalism, and a welcoming attitude.
• Manage incoming and outgoing phone calls, screen, respond, or redirect as appropriate.
• Coordinate the handling and shipping of distance education packages using Express Post software.
• Review, distribute, and track instructor packages upon course completion, coordinating with relevant departments.
• Issue certificates to students upon course completion and enter grades accurately into the Student Administration System (SAS).
• Upload and manage witness documents, following up with students on missing documentation.
• Receive and manage incoming mail, boxes, and supplies.
• Maintain master copies of important documents for instructors and staff, ensuring they are up-to-date and accessible.
• Oversee the operation and maintenance of the postage machine, coordinating postage payments.
• Compose routine correspondence including letters, faxes, and memos as required.
• Maintain an organized, well-stocked supply of office materials and supplies.

Qualifications & Requirements

• Proficiency in Microsoft Office Suite (Word, Excel), Outlook, and strong computer skills.
• Excellent verbal and written communication and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Detail-oriented with a high sense of responsibility, discretion, and professionalism.
• Prior experience in a receptionist, administrative assistant, or similar role is preferred.
• Positive attitude and strong customer service orientation.

We thank all the candidates for your time and interest in applying for the position. However, only those selected for the interview will be contacted.

Our recruitment process may utilize artificial intelligence (AI)–enabled tools to support administrative and operational tasks such as application screening, candidate communications, and scheduling. AI is used to enhance efficiency and consistency only. All hiring decisions are made by qualified personnel and include human review to ensure fairness, equity, and compliance with applicable Canadian employment, human rights, and privacy legislation.

Candidates requiring accommodation at any stage of the recruitment process are encouraged to inform us so that appropriate arrangements can be made.

AOLCC is an equal opportunity employer and encourages women, Aboriginal people, person with disabilities and member of visible minorities to apply. We seek to hire individuals with diverse characteristics, background and perspectives. We strongly believe that world class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion and disabilities but enrich itself through these differences.

AOLCC is committed to providing employment accommodations in accordance with Ontario Human Rights Code, and Accessibility for Ontarians with Disabilities Act, 2005 (AODA). AOLCC will provide accommodations to job applicants with disabilities throughout the recruitment process, please notify us and we will work with you to meet your needs.