Accounts Receivable Specialist

Full-time | Fully remote
Apply here: https://operationsarmy.com/application

About the Role

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to manage customer invoicing, collections, and vendor portal administration. This role requires hands-on experience with Coupa procurement software and a strong understanding of B2B invoicing workflows, purchase orders, supplier onboarding, and accounts receivable operations.

The ideal candidate is highly organized, able to manage multiple deadlines, and comfortable working directly with customer AP teams, internal stakeholders, and vendor management systems.

Key Responsibilities

Vendor Portal Management & Setup

• Manage supplier setup and ongoing administration in Coupa and similar procurement platforms (Ariba, Jaggaer, etc.).
• Complete supplier registrations, tax documentation (W-9/W-8), banking information, compliance forms, certificates of insurance, and related requirements.
• Maintain accurate vendor master data and monitor portal notifications, rejections, and required updates.

Invoicing & Payment Processing

• Create, submit, and track customer invoices through Coupa and other procurement portals.
• Manage PO and non-PO invoicing, PO flips, supporting documentation, and invoice exception resolution.
• Monitor invoice status through the full payment lifecycle and coordinate approval routing as needed.

Accounts Receivable & Collections

• Manage accounts receivable aging and collections activities.
• Conduct customer follow-ups regarding outstanding invoices and payment status.
• Reconcile remittances, short payments, credits, and disputed invoices.
• Maintain accurate documentation of collection efforts and customer communications.

Cross-Functional Coordination

• Serve as the primary point of contact for customer Accounts Payable teams.
• Collaborate with internal Sales, Customer Success, Operations, and Delivery teams to obtain approvals and supporting documentation.
• Resolve billing discrepancies and payment issues efficiently.

Process Improvement & Reporting

• Develop and maintain SOPs, checklists, and documentation for portal submissions and invoicing processes.
• Track and report key metrics including aging, collections progress, invoice cycle times, and exception rates.
• Identify opportunities to improve invoicing accuracy, payment turnaround times, and collections performance.

Qualifications

• 2–5+ years of experience in Accounts Receivable, Finance Operations, Billing, or Vendor Management.
• Required: Hands-on experience using Coupa procurement software, including supplier registration, purchase order workflows, invoicing, and exception management.
• Experience with B2B invoicing and customer procurement portals.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Excel and/or Google Sheets.
• Experience with accounting systems such as QuickBooks, NetSuite, or Xero is a plus.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Apply here: https://operationsarmy.com/application