Contract Processor | Full-Time | Remote

Job Title: Contract Processor (Full-Time, Remote – US Business Hours)

Apply: https://operationsarmy.com/application

Overview:
We are seeking a highly detail-oriented Contract Processor to support contract administration, data validation, and AI-assisted workflow monitoring. This role ensures accurate contract-to-billing translation, maintains data integrity, and performs real-time quality control on AI-generated outputs in a fast-paced, high-precision environment.

Key Responsibilities:

1. Contract Processing & Data Verification

• Review and process B2B contracts, ensuring accurate interpretation of legal and commercial terms
• Translate contract details into correct billing and system data entries
• Validate legal entity names, billing contacts, products, and contract terms
• Apply strict contract rules (e.g., term dates, pilot periods, renewals)
• Maintain 100% accuracy in all contract data updates

2. AI Monitoring & Quality Control

• Audit AI-generated outputs (e.g., emails, drafts, and system actions) in real time
• Identify and flag errors such as hallucinations, incorrect logic, or duplicate client actions
• Review and act on tasks within a strict 10-minute SLA window before automated execution
• Escalate critical issues and document AI/system failures for engineering review

3. Platform & Operations Management

• Navigate internal dashboards, Slack, and proprietary systems for workflow execution
• Manage and update records in Google Sheets and internal tools
• Ensure proper tagging, organization, and consistency of all client data
• Collaborate with cross-functional teams via email and Slack

4. Reporting & Continuous Improvement

• Document recurring issues and process gaps
• Provide feedback to improve AI accuracy and operational workflows
• Support QA efforts to strengthen system reliability and compliance

Qualifications:

• Strong experience in contract processing, LegalOps, Accounting, or similar high-accuracy roles
• Solid understanding of B2B contracts and accounts receivable (AR) processes
• Experience with customer communication or stakeholder coordination
• Strong attention to detail; QA or audit experience preferred
• Comfortable working under strict deadlines and high-pressure QC environments
• Proficient in Slack, Google Sheets, and digital admin tools
• Excellent communication and organizational skills
• Ability to quickly learn and navigate proprietary platforms

Key Traits:

• Highly detail-oriented and process-driven
• Strong sense of accountability and accuracy
• Comfortable working in fast-paced, rule-based environments
• Proactive communicator and reliable team player

Apply: https://operationsarmy.com/application