Channel Manager

Who We Are

Opontia is the only digital-first consumer goods group in MENAT as well as Central & Eastern Europe, growing by acquiring successful e-commerce brands. We acquire, operate, and scale outstanding e-commerce brands with superstar products. We are backed by leading global investors and have raised one of the largest Series A rounds in the region at $42M. We have offices in Riyadh, Istanbul, Warsaw, and Dubai.

Exciting Channel Manager Opportunity

We are looking for a highly motivated and driven Channel Manager based in Istanbul to be part of Opontias Brand Management team. This is a unique opportunity for a self-starter who will be a key part of the Opontia growth team and will be responsible for managing a portfolio of fast-growing eCommerce brands on leading marketplace and ecommerce platforms such as Amazon, Trendyol, Hepsiburada, etc. 

Key Responsibilities

• Manage brands end-to-end across different marketplaces (such as Amazon, Trendyol, Hepsiburada, etc.) daily by focusing on stock availability, price competitiveness, and assortment growth,
• Manage processing, fulfilment and delivery of orders across all platforms in coordination with the Ops team,
• Analyze and take strategic marketing initiatives based on the sales/marketing performance,
• Respond to pre and post-sales queries and reviews,
• Process returns and claims submissions across marketplaces in coordination with Ops,
• Plan promotional campaigns and coordinate execution with the platforms,
• Plan marketing campaigns with inputs from Brand Managers and Marketing teams,
• Ensure optimal product presentation in terms of content, graphics, and images to drive sales and profitability through proper merchandising and visibility on online platforms and channels,
• Gain full category understanding in terms of highly demanded products, average basket size, and competitors to maximize and ensure consistent growth of the brand,
• Work with cross-functional teams to resolve any issues impacting businesses and platforms,
• Present analysis and recommendations to internal and external key stakeholders,
• Build strong relationships with Amazon, Hepsiburada, etc. account managers to increase exposure & get category insights to grow the brand.

Perfect fit

• 2+ years experience in e-commerce (preferably Amazon, Trendyol, Hepsiburada, etc.) doing online store set-up, content creation, data analysis, usage of in platform-tools, order management and fulfilment,
• Experience building online strategies to increase sales, reduce costs and drive conversion of products including price optimization, PPC, coupons and deals, customer communications, creative, subscribe and save, removing unprofitable products,
• Experience in the Turkish market; experience in Eastern European and the GCC markets is a plus,
• Fluency in Turkish and English; knowledge of German is a plus,
• Proficiency in MS Office programs,
• A highly entrepreneurial and analytical self-starter who can manage multiple projects,
• Sound time-management and organizational skills; Excellent communication, problem-solving and conflict-resolution skills with the ability to make quick judgement calls under pressure.
• Desire to work in a high-growth startup environment. Ability to work in a fast-changing environment and deliver results consistently