Property Management Coordinator (Emirati National w Family Book)

Job Title: Property Management Coordinator (Emiratisation Role UAE Nationals w/ Family book) Department: Property Management
Location: Dubai
Employment Type: Full-Time

Salary: 8k AED 10k AED /mo
Reports To: Associate Residential Property Management Dubai

Role Overview

A Property Administrator within the Dubai office, working as part of the Property Management team on managed properties. The role requires full-time liaison with landlords, tenants, and service providers, with responsibility for overseeing the end-to-end property management process.

Key Responsibilities

Operational Support

• Provide administrative support services for the efficient and effective operation of the Property Management department.
• Maintain an accurate filing system incorporating tenant information, building/equipment maintenance, occupancy data, and accounting records.

• Prepare and send lease renewal notices.

• Draft tenancy agreements for new leases and lease renewals.

• Follow up on lease renewals and cheque settlements.

• Ensure tenant concerns and complaints are addressed promptly and satisfactorily.

• Register tenancy contracts in the Ejari system.

• Assist tenants in registering utilities (water and electricity) with DEWA.

• Assist with the preparation of monthly management reports for designated properties.

• Meet tenants to receive signed tenancy contracts, ID documents, and lease-related payments.

• Prepare onboarding/offboarding files for new/vacating tenants for handover to client offices.

• Input data into the relevant property management systems.

   

People & Teamwork

• Collaborate effectively with team members, sharing knowledge and experiences to enhance efficiencies.

• Contribute to the achievement of team goals and departmental objectives. Client & 

Stakeholder Management

• Maintain strong day-to-day rapport with clients and tenants, reflecting a high level of professionalism.

• Uphold service quality aligned with the organizations brand and reputation.

   

Financial Responsibilities

• Ensure departmental targets are met on a monthly basis.

• Ensure timely processing of renewals and the receipt and dispatch of rental cheques to landlords.

Systems & Process

• Demonstrate proficiency in Microsoft Office, particularly Excel and PowerPoint.

• Follow established processes end-to-end, identifying areas for improvement to maximize efficiency.

• Ensure accurate and timely input of data into Excel sheets and software platforms.

• Knowledge of Happy Tenant, Yardi, or PACT is advantageous but not required.

   

Skills, Knowledge, and Experience

• Highly organized with a methodical approach to tasks.

• Ability to multitask efficiently and maintain attention to detail.

• Confident and outgoing, with strong communication skills (English required).

• Experience in a client- and customer-facing role.

• Previous professional office experience, ideally within a property management department.

• Strong interpersonal skills with a team-oriented mindset.

• Proactive and solution-driven.

  Please reach out to Info@opentaptalent.com, in case of interest.