Virtual Assistant

Role: Virtual Assistant 

Division: Delivery

Company Overview

OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Virtual Assistant to join our team and contribute to our growth.

Position Overview

Our dynamic team is seeking a highly organized and detail-oriented Virtual Assistant to provide remote administrative, technical, and creative support. This role is ideal for a proactive individual who thrives in a fast-paced environment and enjoys contributing to the success of others.

About the Role

As a Virtual Assistant with a focus on social media management, you'll be a key member of our client's team, providing essential administrative, operational, and digital marketing support. You'll collaborate closely with clients to ensure seamless operations, achieve their goals, and elevate their online presence

Duties and Responsibilities:

Social Media Management:

• Manage and maintain social media accounts for clients.
• Create engaging content, including posts, graphics, and videos.
• Monitor and respond to comments and messages.
• Analyze social media metrics to track performance and identify areas for improvement.
• Develop and implement social media strategies to achieve client goals.

Administrative Support:

• Manage calendars and schedule appointments for internal and external stakeholders.
• Organize and maintain efficient filing systems (electronic and physical, if applicable).
• Coordinate travel arrangements and logistics to ensure seamless business continuity.
• Craft compelling presentations and meeting materials for various audiences.
• Proofread and edit documents to ensure accuracy and clarity.
• Manage email and phone inquiries with professionalism and a courteous demeanor.

Technical Support:

• Provide basic technical assistance to internal and external clients as necessary.
• Manage social media accounts, including content creation, engagement, and community management.
• Assist with data entry and other online administrative tasks to enhance efficiency.
• Maintain and update website content (basic CMS experience may be required).

Creative Support:

• Conduct thorough research and compile comprehensive reports on assigned topics.
• Manage and develop engaging social media content, including graphics and presentations, to drive audience engagement.
• Assist with project management tasks, contributing to successful project completion.

Additional Responsibilities:

• Demonstrate a strong understanding of our company's brand and messaging principles.
• Proactively identify opportunities to improve efficiency and streamline processes, fostering a culture of continuous improvement.
• Remain adaptable and possess a strong desire to learn new skills as needed.
• Work independently and manage time effectively to prioritize tasks and meet deadlines.
• Maintain excellent communication skills (written and verbal) to build positive relationships with internal and external contacts.

Qualifications:

• Minimum of two (2) years of experience as a Virtual Assistant or in a related administrative role.
• Demonstrated ability to excel in a fast-paced environment while maintaining exceptional organizational skills and meticulous attention to detail.
• Superior written and verbal communication skills, with the ability to effectively interact with diverse stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
• Familiarity with social media platforms, basic web tools, and content management systems is a strong plus.
• Proven ability to work independently, manage time effectively, and prioritize tasks.
• A commitment to continuous learning and a proactive approach to problem-solving.
• Positive attitude, unwavering work ethic, and a passion for exceeding expectations.

Cultural Fit:

At OnSpot Global, we prioritize a unique blend of creativity, innovation, and collaboration. We seek individuals who are:

• Passionate about our company's mission and values.
• Entrepreneurial-minded and willing to take risks.
• Collaborative and team oriented.
• Adaptable and ability to handle the fast-paced and often unpredictable nature of a startup environment.
• Maintain a positive attitude and persevere through setbacks.
• Demonstrate the ability to bounce back from challenges and maintain a strong work ethic.
• Embrace and adapt to rapid changes and evolving processes within a startup environment.
• Be able to adapt to changing client needs and requirements.

Note: Some additional or removed responsibilities or qualifications can be added as per the requirement of the employer or specific tasks.

Tribe Benefits

Top Notch Healthcare and Life Insurance Provider

• Regular Private Room and Board
• Maximum Benefit Limit of 150,000 per illness/per year.
• PEC is covered upon activation of the members account.
• Access to all major hospitals.
• Full dental coverage.
• 100,000 Life insurance coverage.

Paid Time Off

• OnSpot Global provides fifteen (15) paid leave to eligible employees to have the opportunity to enjoy time away from work to balance their lives. Leaves can be used to cover vacation leave, sick leave, personal leave, and bereavement leave.

Loan Facilities

• Upon becoming a regular employee, you'll have access to our flexible loan options, designed to help you navigate life's challenges with ease.

Lifestyle Benefits Access

• OnSpot offers access to various lifestyle-related perks and services.

This is a full-time remote position. If you are a motivated and customer service driven individual, please apply today. We look forward to hearing from you!