Appointment Scheduler

Remote - US Residents Only

We are searching for a professional and courteous appointment scheduler to compliment our staff. Key component of this role is ensuring everyone is on the same page and that visits with clients, patients, or coworkers are well-coordinated. Your great communication skills, meticulousness, and multitasking ability will help the customer to have a better experience and the scheduling process will flow more naturally.

Main tasks:

Track all of the appointment requests arriving and ensure they are booked appropriately in line with availability and priority.

Reducing no-shows and cancellals calls for early appointment confirmation with staff members and customers.

Talk with clients to get appointment information, schedule or cancel if needed, and remind them.

Maintaining a neat schedule, change it as necessary to fit occurrences.

Emphasizing customer pleasure, professionally address and fix issues with regard to appointment scheduling.

Respond to any queries and offer thorough appointment instructions to show great client service.

Closely working with different departments helps to ensure that everyone's needs and schedule are satisfied.

Verify that all appointment detailincluding the time, location, and any particular instructionsis accurately entered and presented.

Plan and track appointments to enable quick responses to rescheduling, cancellements, or modifications.

As asked, offer general office support and data entry help.

Needed Skills:

Must have finished high school or its equivalent; a business or administration bachelor's degree would be desirable.

Candidates with past knowledge of scheduling, administrative support, or customer service are preferred.

high degree of organizational excellence and the ability to properly handle several schedules.

strong in verbal and written skills; friendly and competent in a commercial environment.

Without compromising personal attention, sufficiently and precisely schedule many visits.

Knowing scheduling tools or programs will help you in certain ways.

ability to keep private delicate information.

Strong mastery of Microsoft Officemore especially, Excel, Word, Outlook, or equivalent program.

able of tackling difficult issues and showing initiative to fix scheduling problems.

Among the positives are:

a pay scale and benefits package competitive.

Possibility to grow professionally.

Strong team spirit developed by cooperation and mutual support.

flexible working hours, as suitable.