#10436 - Customer Service Advisor, 23k, bonus, Galway

We are currently looking to recruit a Customer Service Advisor for a full-time role based in Galway. 

Responsibilities:

• Responding to customer complaints
• Escalating problems to the technical team or other members of the product team
• Updating customer information in the company database
• Providing information about new and existing products and services
• Tracking and processing new orders and refunds
• Making sales and processing payments, when necessary
• Performing administrative tasks as assigned by the Supervisor

Requirements:

• Excellent verbal and written communication skills
• Active listening skills
• Patience and the ability to remain calm in stressful situations
• Excellent interpersonal skills
• Ability to accept criticism
• Sales and persuasive skills
• Attention to detail

Package:

• 23k
• Bonus
• 8:30am to 5pm
• Monday - Friday