#10321- Branch Manager, 40K, Commission, Limerick

Job Openings #10321- Branch Manager, 40K, Commission, Limerick

We are currently looking to recruit a branch Manager based in Limerick. The salary for this role is 40K + a bonus scheme once KPIs are achieved.

Responsibilities:

You will be responsible and accountable for the day to day management of the Branch including rental, workshop (where applicable) and site, ensuring that all financial, operational and technical KPIs are achieved.
Recruit, retain, develop and lead a high performing team
Establish a robust health, safety and environmental culture with total compliance to regulations
Deliver exemplary customer service consistently to all current and potential customers
Maximise vehicles available for rent and maximise efficiencies and minimise costs locally and by working with other locations and functions
Develop local account management.

Customer service/ rental shop/ workshop

Ensure all customer experiences are positive and that all customer interactions are handled in a timely and professional manner
All general telephone enquiries, allocation and preparation of vehicles, booking & processing of vehicle hire requests
Implementation of the company no turn down policy accepting all orders on core vehicles and stand downs (agreements allowing customers to stand vehicles down on site whilst off hired)
Loans & cross hires with other locations/branches and breakdown processing, invoicing & sundries
Support and assist in the delivery of all workshop activities
Collaboration with workshop management, prioritise & minimise vehicles off rent/downtime
Ensure Preventative maintenance programmes are carried out
Compliance management and participation in workshop audits and subsequent reviews
Support stock valuation, stocktake processes, meet appropriate standard and manage workshop activity planning & productivity

Financial Control and business planning

Establish robust controls and follow procedures in the financial and administrative areas of branch activity to ensure that KPIs are achieved. This includes:
Control of the Branch operating statement (Rental & Workshop), purchase orders, cash handling, invoicing.
Delivery of Financial performance and manage branch Budgets & forecasts
Establish, deliver and regularly review action plans that will ensure continuous improvements for the branch including financial, performance & operational KPI reviews.
Branch business improvement plan and timely problem solving and decision making

Health and safety & Property management

Work collaboratively with the health & safety advisor to establish a robust health, safety and environmental culture with absolute compliance to regulations including:
Compliance, completion of audits, accident reporting, leadership of Toolbox talks, communication and appropriate training in order to achieve a HSE culture etc.
Collaboration with HSE Advisor
Responsible and accountable for the presentation, maintenance and security of the site including maintenance & repair, housekeeping standards, signage, marketing materials, yard management and discipline
Overall Health, Safety & environment

Requirements- Education and training:

Essential:

Proven leadership skills
Previous experience of managing a high performing, customer focused Branch / Depot / Profit Centre
Demonstrable experience of driving local Sales & Marketing Activity
Excellent Customer Service skills including relationship building
Proven ability to perform in a pressured environment
Enthusiastic personality
Proven ability to develop and manage a team

Package:

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