Customer Service/Sales Administrator

Job Title: Customer Service/Sales Administrator

Location: Dublin 12

Working Hours:

• Monday to Thursday: 09:00 17:30
• Friday: Early finish

Salary: 30,000 - 32,000 (flexible based on experience)

About the Role: Our client is looking for a motivated and dedicated Customer Service/Sales Administrator to join their team in Dublin 12. The ideal candidate will possess a background in customer service and sales, and will be proficient with Microsoft Packages. This role involves supporting the sales team and providing excellent customer service, ensuring customer satisfaction and the smooth operation of sales processes.

Key Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a professional and timely manner.
• Processing sales orders and ensuring accurate data entry into the system.
• Assisting the sales team with administrative tasks, including preparing quotes, managing schedules, and coordinating meetings.
• Maintaining and updating customer records in the CRM system.

• Providing exceptional customer service by resolving issues and addressing concerns promptly.
• Collaborating with other departments to ensure customer satisfaction and efficient order processing.

Qualifications:

• Previous experience in customer service and/or sales administration is preferred.
• Proficiency in Microsoft Packages (Word, Excel, Outlook).
• Strong communication skills, both written and verbal.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Positive attitude and a proactive approach to problem-solving.

Benefits:

• Competitive salary based on experience.
• Opportunities for professional growth and development.
• Friendly and supportive work environment.
• Convenient location in Dublin 12.

How to Apply: Please submit your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to info@oneagencyrecruitment.ie