Restaurant Supervisor

Job Advertisement: Restaurant Supervisor
Industry: Food (Restaurants)
Requirement: Must be fluent in Chinese

About the Role:
We are seeking an experienced Restaurant Supervisor to join our client, a leading hospitality establishment in Phnom Penh. If you have a passion for excellence in food and beverage service and are fluent in Chinese, this is your chance to contribute to a high-standard restaurant operation.

Responsibilities

1. Set-Up Operations:
   • Establish café and bar operations, including food and drink costing and recipe development.
   • Ensure smooth day-to-day operations in line with the hotels standards.
2. Financial Management:
   • Monitor and manage the financial performance of the restaurant and bar monthly.
   • Develop and implement corrective actions as needed.
   • Maintain accurate records of complimentary items to track stock levels.
3. Service Standards:
   • Maintain high standards of professional service and cleanliness in the café and bar areas.
   • Handle escalated guest feedback and ensure swift resolutions in line with company policies.
4. Team Management:
   • Recruit, train, and develop staff to meet hotel standards.
   • Conduct appraisals, probation reviews, and manage staff performance.
   • Address staff absence or sickness issues in coordination with HR.
5. Inventory & Purchasing:
   • Assist the accounting team in purchasing F&B inventories when required.
6. Leadership & Communication:
   • Conduct regular team meetings and briefings.
   • Be on-call to manage emergencies when necessary.

Qualifications:

• Fluency in Chinese is a must.
• Proven experience in restaurant supervision or a similar role.
• Strong leadership and interpersonal skills.
• Knowledge of food and beverage operations, including costing and inventory management.
• Ability to manage finances and analyze performance metrics effectively.