Group Receptionist/Training Administrator

Administrator
Job Types: Fulltime, Permanent
Salary: £14.70 per hour
Hours: 35 per week
Location: London

Job Scope:
We are looking to recruit an Administrator to join our client's team in a facility tailored for residents with dementia. As an Administrator, you will serve as the face of our organization, maintaining a professional image and being the initial point of contact for visitors. Working closely with the Home Manager, the Administrator will manage the day-to-day administration of our home, including IT system maintenance.
The Administrator responsibilities also encompass efficiently handling new resident admissions and inquiries, conducting show rounds, and providing essential HR and financial support. You'll oversee the reception team, ensuring their effective performance through regular supervision and performance reviews. In this role, you'll be responsible for selecting methods and tools while effectively communicating complex information. The Administrator ability to plan, schedule, and monitor work is essential for meeting deadlines. You must be flexible for this position because you will be working in three different care homes for at least one day a week to support with reception and administration, as well as fill in for sick and annual leave.


Do you have?

• A Level or equivalent, GCSEs or equivalent in English and Maths
• Solid IT background including database management systems, HR databases, time and attendance systems, and moderate Microsoft Office proficiency
• Experience in reception or administration roles, staff management, and teamwork
• A dedication to excellent customer service, emphasizing person centered care, kindness toward residents, and professionalism in all interactions.
• Desirable to have experience working in the care sector and CQC regulations for care homes
• Strong communication skills, combining empathy and a passion for enhancing lives and fostering trust with families.

Benefits:

• Comprehensive induction, onboarding, and E learning courses
• Specialized training and accelerated development programs
• NVQ program opportunities with ongoing supervision
• Competitive compensation, extra vacation for long term service, and company sick pay
• Enrolment in a pension scheme, complimentary uniforms, and employee of the month recognition
• Rewards for demonstrating our values and referring colleagues
• Access to a confidential employee assistance program with discounts
• Participation in an eye voucher scheme and engagement in health and well-being activities and events.

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core valuesIntegrity, Impact, Inclusivity, and Innovationguide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.