Resident Services Manager

Housekeeping Manager

Job Types: Fulltime, Permanent

Salary: £40.000 £45.000 per year

Hours: TBC

Location: London

Job Scope:

We are looking to recruit a Housekeeping Manager for our client, a family-owned care organization dedicated to providing holistic, state-of-the-art care that enhances the well-being of older adults. The Housekeeping Manager will oversee and coordinate the domestic and laundry teams across three care homes, ensuring all sites maintain impeccable cleanliness in alignment with infection control standards. Working closely with the CEO, the Housekeeping Manager will be responsible for the procurement of essential supplies, the scheduling of routine servicing, and the ongoing support of team members.

In this role, the Housekeeping Manager will lead a multi-site team, conduct regular team meetings, provide on-the-job training, and manage all aspects of performance, including appraisals, feedback, and supervision. Strong organizational and IT skills are essential, particularly with HR software, Applicant Tracking Systems, and Rota Scheduling tools, as well as proficiency in Microsoft Office. This is an opportunity to contribute to an organization that values compassionate care and operational excellence across all its locations.

Do you have?

• Minimum of 5 years in a supervisory role within a large care home or hotel.
• Proven experience in team management, including conducting meetings, mentoring, training, work allocation, and performance evaluations.
• Experience managing multi-site teams and knowledge of the local care market.
• Proficient in setting up and maintaining effective administrative systems.
• Strong IT skills, including database software (preferably HR and Time & Attendance systems) and Microsoft Office (Outlook, Word, PowerPoint, Excel) at an intermediate level.
• Organized and proactive, with the ability to manage and prioritize workload independently.
• Adaptable under pressure, able to make decisions in changing situations.
• Good understanding of CQC requirements for residential care.
• Knowledge of Health and Safety, Confidentiality, Data Protection, and dementia care needs.

Benefits:

• Comprehensive induction, onboarding, and E learning courses
• Specialized training and accelerated development programs
• NVQ program opportunities with ongoing supervision
• Competitive compensation, extra vacation for long term service, and company sick pay
• Enrolment in a pension scheme, complimentary uniforms, and employee of the month recognition
• Rewards for demonstrating our values and referring colleagues
• Access to a confidential employee assistance program with discounts
• Participation in an eye voucher scheme and engagement in health and well-being activities and events.

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values - Integrity, Impact, Inclusivity, and Innovationguide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.